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FAQ
Is this e-bike equipped with mechanical brakes or hydraulic brakes?
This e-bike is equipped with hydraulic disc brakes(oil pressure) which can greatly reduce braking distance.
What should I do if I have an after-sales problem?
Please tell us on email (moyo@moyoebikes.com) and we'll get you sorted out. If there is a quality problem please provide pictures or video, it will shorten the time for us to deal with the problem for you! Thank you so much for your support and understand.
Why do you need to pump up the tire of the ebike after you receive it?
Please note that due to shipping needs, the rear tires of our e-bikes will be outgassed. So you need to pump up the tire after you receive the ebike.
How you use your batteries will make them last longer?
Please connect the battery to the battery charger and then connect the charger to the outlet to energize it.